Support

A little care, every day. For help with Dosivio, email support@dosivio.app. Include your app version and iPhone or Apple Watch model. You do not need to send medicine names or records.

Reminders

Add the schedule from your medicine label or healthcare professional’s instructions. In Settings → Reminders, allow notifications and check sound preferences. Focus, silent mode and system notification settings can affect delivery. Settings → Reminder status includes Refresh reminders and Test reminder.

Recording and correcting entries

Choose “I took it” to record an entry. Early entries ask for confirmation and retain the original scheduled time. Use the app’s record details and correction controls if you entered an action by mistake. Dosivio records your actions and does not decide whether it is safe to take a dose early.

Dosivio Extras and restoring a purchase

One non-consumable purchase unlocks Calendar history and upcoming views, Apple Watch, widgets, Rosewater/Apricot/Periwinkle themes, manual JSON backup and restore, and CSV export. Open Settings → Watch, widgets & backup to purchase or restore. Use the same Apple Account that made the purchase. No subscription is required.

Apple Watch and widgets

Open both apps once to sync with your paired Watch. Offline Watch entries remain waiting until the phone confirms them. Home Screen overview widgets show your schedule; “Record a dose” widgets can record due entries with visible medicine names. Early or hidden-name entries open the phone app for review. iOS controls widget refresh timing.

Backups

Backups are files you save yourself; there is no automatic Dosivio cloud account. Export a JSON backup for restore, or a CSV for a spreadsheet. Keep exported medicine information private. Read our privacy policy for more details.

Medical questions

For questions about your medicines, dose timing or treatment, contact your healthcare professional. Dosivio support provides technical help, not medical advice. The app is not an emergency service.